Quality certificates

ISO 9001: 2015 CERTIFICATE

Codimar had the honour of receiving public recognition for its commitment acquired with continuous improvement, according to the UNE EN ISO 9001: 1998 , standard, granted on November 25th, 1999, by the “Bureau Veritas Quality International” Certification Company (now “Bureau Veritas”). This is currently adapted to the ISO 9001: 2015 standard. Currently adapted to the ISO 9001: 2015 standard.

Non-conformity is a non-fulfillment of a requirement. Please send us the following report filled out so we have a record of it.

COMPLAINTS, INQUIRIES AND SUGGESTIONS

See service delivery requirements for third-party vendors and maintainers

REQUIREMENTS FOR SUPPLIERS

Satisfaction, our reason for being

Codimar ensures the satisfaction of all of its stakeholders: Customers Providers Workers Society

customers

Providers

Workers

Society

Our 9 principles for good quality management

Periodic internal audits as well as external monitoring help us to maintain our position, nationally and internationally. Not in vain, BVQi is the first Private Certification Entity in our country and one of the Main Certification Companies worldwide, with more than 50 accreditors in 150 countries.

The ISO 9001: 2015 Standard and with it Codimar, bases its action on the 9 principles for good quality management:

Customer orientation: Identify and understand the current and future needs of customers and also exceed their expectations.

Compliance with applicable legal and regulatory requirements: commitment to comply with the following legal and regulatory requirements applicable to our activity, as well as any others which the company may acquire.

Leadership: Provide unity of action and direction in the achievement of the common objectives of the organization.

Staff Involvement: Creates an environment in which staff are fully involved to achieve the organization’s goals.

Process-based approach: To achieve the objectives, the resources and activities of the company must be managed through processes, with a clear understanding of their impact on the result.

Management system approach: Identify, understand and manage a system of interrelated processes, improving the efficiency and effectiveness of the organization.

Continuous improvement: The systematization, as a motive to reach higher and higher levels of quality in the activities of an organization.

Decision-making based on facts: Effective decisions are based on the logical and intuitive analysis of information and objective data.

Mutually beneficial relationships with suppliers: A good relationship between the organization and its suppliers will enhance and strengthen the ability of both organizations to create value.

The application of these “Principles of Quality Management” helps us to improve the performance of our company and, by extension, yours.

QUALITY MANAGEMENT POLICY